1. BASIC PROVISIONS
1.1. The Agreement is concluded between the Contractor and the Customer of services in the form of an accession agreement.
1.2. This Agreement is a public agreement, which is considered concluded between the Contractor, on the one hand, and the Customer, on the other, from the moment of the latter’s Acceptance of all the terms and conditions of this Agreement without exception.
1.3. In the manner and under the conditions specified by this Agreement, the Contractor undertakes to provide the Customer with Services, and the Customer undertakes to accept and pay for the Services rendered, in the event that the Services are provided on a paid basis.
1.4. Actions indicating consent to comply with the terms of this Agreement are the Customer’s acceptance of the terms of this Agreement.
1.5. The Customer shall accept the Agreement after reviewing its terms and conditions posted on the Website by collectively or separately performing any of the following actions:
1.5.1. Putting the appropriate mark “I have read the terms of this Agreement and accept its terms.”
1.5.2. Payment by the Customer for the Service in full, if it is provided on a paid basis.
2. SUBJECT OF THE AGREEMENT
2.1. The Contractor provides the Customer with an information service under an agreement with third parties (sites) from which the deletion process will be carried out.
2.2. The site user has the ability to search by VIN number and receive a list of resources where the information is located, and the cost of removal.
2.3. The Services, under the terms of this Agreement, represent the provision of information services, namely, the provision of access to the site and the use of its functionality for searching and clearing information by VIN number.
2.4. The Contractor does not guarantee that the Services will meet the goals and expectations of Users or any other persons.
3. COST OF SERVICES AND RATES
3.1. The cost of the Services depends on the volume and nature of the Service provided and is indicated immediately after selecting a specific Service, namely a list of resources with an individual cost.
3.2. The Contractor has the right to unilaterally change the cost of the Services before they are paid for.
3.3. Payment for Services by the Customer confirms familiarization with and full agreement with the terms of this Agreement.
3.4. Payment for Services is made by bank transfer to the Contractor’s account, the details of which are provided to him after selecting the Service.
3.5. The service is considered paid from the moment the funds are credited to the Contractor’s current account.
4. PROCEDURE FOR PROVIDING SERVICES
4.1. For effective and full use of the Site, the User must fill out an application to delete information from partner sites, correctly and completely filling out all the required fields of the form, entering the following data: Vin, name, email and phone number of the User.
4.1.1 When submitting an application, the User is obliged to provide reliable and up-to-date information. The Contractor reserves the right to change the fields of the application form and require the User to enter additional information.
4.1.2. The User agrees and undertakes to provide true, accurate and complete information.
4.2. Procedure for provision of free services by the Contractor.
4.2.1. The user, without making payments according to the selected parameters, receives limited access to the information posted on the website: photographs of the vehicle, a list of resources on which the vehicle is posted, the cost and time frame for clearing the information.
4.3. Procedure for provision of services by the Contractor on a paid basis.
4.3.1. The customer receives full access to information from partners on a paid basis, who delete information from their resources. Order cleaning of vehicle information.
4.3.2. The customer can pay for cleaning either for the entire list provided to him or for one resource.
4.3.3. By paying for history cleaning, the Customer receives information on the placement of the vehicle on other resources, which was available at the time of submitting the search request.
4.3.4. The Contractor shall not be liable for the accuracy or completeness of the information provided in the Report. The Contractor shall not provide any guarantee that the vehicle is not on other resources if the corresponding entry is missing from the Report.
4.3.5. The Contractor undertakes to perform cleaning actions according to the provided list of resources on which the vehicle is located in the customer's order after the Customer has paid for the service.
4.3.6. The Contractor undertakes to notify the Customer upon completion of the service.
5. RIGHTS AND RESPONSIBILITIES OF THE PARTIES
5.1. Rights and obligations of the Customer
5.1.1. The Customer has the right to receive Services under the terms of this Agreement.
5.1.2. The Customer has the right to receive information from the Contractor about the Services provided and the terms of their provision.
5.1.3. The Customer is obliged not to reproduce, repeat, copy, sell, or use for any purpose the information and materials that became available to him in connection with the provision of Services, except for their personal use.
5.1.4. The Customer undertakes not to post or upload content or elements to inappropriate categories and services on the Site.
5.1.5. The Customer is prohibited from distributing or publishing spam, unwanted or bulk electronic messages, distributing viruses, or performing any other actions that may cause harm.
5.1.6. The Customer has the right to demand that the Contractor provide Services in accordance with the terms of this Agreement.
5.1.7. The Customer has the right to demand a refund of the funds paid in the event of the Contractor's failure to perform the service, cleaning according to the provided list of resources. A refund of the funds paid is possible only partially for the resources that remain available.
5.2. Rights and obligations of the Contractor
5.2.1. The Contractor is obliged to organize and provide the Customer with the proper provision of Services in accordance with this Agreement.
5.2.2. The Contractor is obliged to ensure the storage and processing of the Customer’s personal data, to ensure the confidentiality of this data during its processing and to use it exclusively for the high-quality provision of Services.
5.2.3. The Contractor is obliged to provide the Customer with information on the provision of Services upon his request.
5.2.4. The Contractor has the right to receive from the Customer information necessary to fulfill its obligations under the Agreement.
5.2.5. In the absence of a certain Lot on the Site, the Contractor has the right, at the User’s request, to place it on the Site, after the User confirms the authenticity of the Lot and the data confirming its purchase provided to the address https://www.cleaningcarhistory.com/
5.2.6. The Contractor has the right to close or suspend the operation of the Site or any part thereof, supplement, change, update materials without prior notice to the Customer.
5.2.7. The Contractor has the right to unilaterally set the cost of providing the Services.
5.2.8. The Contractor has the right to unilaterally amend the terms of the Agreement by posting a new version of the Agreement on the Website.
5.2.9. If the Customer has contacted the Contractor with an official letter to the address cleaningcarhistory@gmail.com about deleting or changing information on a specific Lot, as such, which contains false, inaccurate or incomplete data, the Contractor must review it and take all necessary measures.
6. LIABILITY OF THE PARTIES AND DISPUTE RESOLUTION PROCEDURE
6.1. In the event of non-fulfillment or improper fulfillment of their obligations under this Agreement, the Parties shall bear liability in accordance with the current norms of international law.
6.2. The Contractor shall not be liable for the inability to use the Services due to reasons dependent on the Customer.
6.3. The Parties, taking into account the nature of the Services provided, undertake, in the event of disputes and disagreements related to the provision of Services, to apply the pre-trial dispute resolution procedure without fail, in particular by sending a corresponding written claim to the e-mail address
cleaningcarhistory@gmail.com
The contractor undertakes to review the claim and provide a response within 3 working days.
6.4. The Contractor shall not be liable for the Customer's failure to receive the Services under this Agreement, if the Customer provides false information in compliance with the terms of the Agreement, including, but not limited to, contact information (e-mail, other means of communication), as well as failure to provide information in the event of its change.
6.5. The Contractor shall not be liable for the Customer's failure to receive the Services under this Agreement, if the Customer cannot receive the Services for technical reasons beyond the control of the Contractor, in particular, if the Customer does not have access to the Internet as a result of the actions of communications operators, providers, the influence of computer viruses and/or other malicious programs, due to the Customer's lack of the necessary software and hardware and/or improper payment for such access.
6.6. The Contractor shall not be liable for the actions or inactions of the Customer that result in damage to other Customers of the Contractor's services, nor shall it be liable for damage caused to the Customer as a result of the actions or inactions of other Customers of the Services.
6.7. The Contractor shall not be liable for the content of third party information posted on the Site and third party websites to which we link. The Contractor shall not be liable for data collected by third parties, namely: information regarding the condition, safety, marketability, accident history, sales history and vehicle registration data.
6.8. The Contractor shall not be liable for failure to receive profit (income), receipt of profit below the Customer’s expectations, as well as for direct and indirect losses of the Customer.
6.9. The Customer is solely responsible for any consequences of his actions or inactions, including for the expected results from the received Service.
7. PERSONAL DATA
7.1. By concluding this Agreement, the Customer confirms that he/she is fully familiar with and agrees with its terms, as well as with the provisions “On the protection of personal data”, the Privacy Policy published on this Site, and also gives permission to the Customer to process his/her personal data.
7.2. Personal data provided by the Customer are personal and confidential information, in accordance with the Privacy Policy published on the page (insert link to the privacy page) and which is an integral part of the Agreement.
8. FORCE MAJEURE
8.1. The Parties shall be released from liability for partial or complete failure to fulfill obligations under this Agreement if such failure was the result of force majeure circumstances that arose after the conclusion of this Agreement and made it impossible to fulfill obligations in accordance with the terms of this Agreement. Such circumstances shall include, in particular, but not limited to, man-made, natural or environmental emergencies, accidents in power supply systems, destruction of these systems caused, in particular, by earthquakes, floods, hurricanes, etc., prolonged absence of electricity and the Internet due to reasons beyond the control of the parties, military actions, strikes, mass riots, and other illegal actions, as well as floods, fires, anti-terrorist operations, earthquakes and other natural disasters, war, military actions, uncontrolled, illegal actions and acts of vandalism of third parties, revolutionary actions, civil unrest, acts or actions of government bodies, adoption of legal or by-laws that directly affect the ability of the parties to fulfill the terms of this Agreement, and any other emergency circumstances.
8.2. If force majeure circumstances and their consequences continue to operate for more than three months, the Parties shall, as soon as possible, conduct negotiations with the aim of identifying alternative methods of fulfilling the terms of this Agreement that are acceptable to both Parties and reaching corresponding written agreements.
9. TERM OF THE AGREEMENT AND CONDITIONS OF ITS TERMINATION
9.1. This Agreement shall enter into force from the moment of acceptance of this Agreement by the Customer and shall remain in effect until the Parties have fully fulfilled their obligations.
9.2. This Agreement may be terminated early:
- by mutual agreement of the Parties;
- at the initiative of the Customer, in the event of a violation by the Contractor of the terms of this Agreement;
- at the request of the Contractor, in the event of a violation by the Customer of the terms of this Agreement.
10. FINAL PROVISIONS
10.1. Acceptance of the terms of this Agreement by the Customer (acceptance of the offer) is only possible in full. Partial acceptance of the offer, as well as acceptance of the offer on other terms, is not permitted.
10.2. The Customer guarantees that all terms of the Agreement are clear to him and he accepts them unconditionally and in full, without any reservations or conditions.
10.3. The Customer gives his/her consent to be informed about other Services of the Contractor and (or) its partners by e-mail to the address specified by the Customer. This consent is given for an indefinite period and is valid until the Contractor receives the Customer's notice of refusal to send e-mails.
10.4. The Parties undertake to settle cases not regulated by this Agreement, guided by the norms established by current legislation and international norms.
10.5. The Parties give each other consent to the processing and storage of personal data that becomes known to them in connection with the conclusion of this Agreement, to the extent necessary in accordance with the requirements of current legislation.
11. CONTACTS
cleaningcarhistory@gmail.com
